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Accounting/Finance
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AYS
Front Office Leaders
GXP Device User
Group Housing
M club
Navigator
Reception
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Front Office Leaders
Group Housing
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Group Housing
Reception Leaders
Hotel Leaders
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Accounting
B&F Leaders
Engineering Leaders
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GXP Property Champion
Senior Leaders
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Saturday
, January 25
N/A
12:00pm •
FSPMS Trainer Arrival & Set Up
TBA
9:00am •
Empower: GXP - Program Overview
11:00am •
Empower: GXP - Event Operations & Engineering
12:00pm •
Empower: GXP - Style & Front Office
12:30pm •
Empower: GXP - Style & Engineering
1:00pm •
Empower: GXP - B&F & Engineering
2:30pm •
Empower: GXP - Accounting & Reception
3:00pm •
FSPMS Kick Off Meeting
Sunday
, January 26
N/A
9:00am •
Reception & Style Operations Trainer Arrival
TBA
7:30am •
Empower: GXP - Build Dispatch Rules/Groups
8:30am •
FSPMS - Set-Up
12:30pm •
Empower: GXP - Escalation Setup & Case Subtype Customization (Property Champions)
2:30pm •
Empower: GXP - Open Session for Additional Assistance
3:30pm •
Empower: GXP - Reception & Engineering
4:30pm •
Empower: GXP - Senior Leadership & Reception
Monday
, January 27
In Department
8:30am •
Style - Daily R Ways
8:30am •
Reception - Daily R Ways
8:45am •
Style - Storage Closet Organization
9:30am •
Style Leadership One on One with Trainer
12:30pm •
Style - Placing Linen/Terry in Guest Rooms
3:00pm •
Reception Leadership One on One with Trainer
4:00pm •
iPark - Valet vendor training for Front Office
TBA
8:45am •
FSPMS - Intro
11:00am •
FSPMS - Record Management
1:30pm •
Room File Walkthrough
3:00pm •
Computer Lab - Loyalty, Empower & Compass Training
Tuesday
, January 28
In Department
8:30am •
Style - Daily R Ways
8:30am •
Reception - Daily R Ways
12:30pm •
Style - Cleaning Rooms
1:00pm •
Navigator Training
2:00pm •
Style Room Staging/Placement Review with Trainer
TBA
8:45am •
Style Operations Training
8:45am •
FSPMS - Guest Registration
11:00am •
Reception Leadership- GuestVoice, BSA, Ebonus, Operations Training
11:00am •
Computer Lab - Loyalty, Empower & Compass Training
Wednesday
, January 29
In Department
8:30am •
Reception - Daily R Ways
8:30am •
Style - Daily R Ways
11:00am •
Style - Cart Stocking
TBA
8:45am •
Style Vendor Training - Betco
8:45am •
FSPMS - Guest Accounting
11:00am •
Reception Marriott Bonvoy/ Loyalty Review
1:30pm •
FSPMS - Night Audit
Thursday
, January 30
In Department
8:30am •
Reception - Daily R Ways
8:30am •
Style - Daily R Ways
8:45am •
Style - Cleaning Rooms
10:45am •
Hotel Discovery Tour & Rooms Review
N/A
9:00am •
B&F Operations Trainer Arrival
TBA
8:45am •
FSPMS - Putting it all Together
1:00pm •
FSPMS - Group Housing
1:15pm •
Perfect Welcome/Farewell Training
Friday
, January 31
In Department
8:30am •
Reception - Daily R Ways
8:30am •
Style - Daily R Ways
8:30am •
B&F Leadership One on One with Trainer
TBA
8:45am •
EMPOWER: Guest Experiences Lab Training
11:30am •
Ready, Set, Discover: Brand Orientation
1:30pm •
Windsor Training
3:30pm •
Test Meal Review
Saturday
, February 1
In Department
8:30am •
Reception - Daily R Ways
8:30am •
Style - Daily R Ways
8:45am •
DTS A La Carte Steps of Service
8:45am •
Style - Cleaning Rooms
9:00am •
Style - Check-Out/Stay-Over Training
10:45am •
FSPMS - Mini Role Play in Training Room
TBA
9:00am •
FSPMS - Management
1:30pm •
FSPMS - Style
3:00pm •
FSPMS - Checklist, Bonvoy, Practice
Sunday
, February 2
In Department
8:30am •
Style - Daily R Ways
8:45am •
Style - Cleaning Rooms
Monday
, February 3
In Department
8:30am •
Reception - Daily R Ways
8:30am •
Style - Daily R Ways
8:45am •
Style - Cleaning Rooms
8:45am •
Operations Role Play
TBA
11:30am •
Ready, Set, Go + R Image
Tuesday
, February 4
In Department
8:30am •
Style - Daily R Ways
8:30am •
Reception - Daily R Ways
8:45am •
Style - Cleaning Rooms
8:45am •
DTS Operations Readiness Phone Training/DTS Service Training
11:00am •
Operations Role Play
4:30pm •
Our Vodka Meeting
Restaurant
9:00am •
F&B clean and stage with Butler
TBA
8:00am •
FSPMS Accounting Day 1
8:45am •
Welcome to Marsha
Wednesday
, February 5
In Department
8:30am •
Style - Daily R Ways
8:30am •
Reception - Daily R Ways
8:45am •
Style - Cleaning Rooms
8:45am •
Reception/DTS Work Area Prep
TBA
8:00am •
FSPMS Accounting Day 2
8:30am •
Marsha Mini Hotels
9:00am •
Cash Handling Training (Group A)
10:00am •
Cash Handling Training (Group B)
12:30pm •
Getting To know You Area- Scavenger Hunt
1:00pm •
Group Housing LIVE Load Lab
Thursday
, February 6
In Department
8:30am •
Style - Daily R Ways
8:30am •
Reception - Daily R Ways
8:45am •
FSPMS Role Play at Desk
8:45am •
Style - Cleaning Rooms
TBA
1:00pm •
Renaissance Brand Immersion / Opening Celebration
Friday
, February 7
In Department
10:00am •
Events training with Sales/Catering
1:00pm •
Opening Day!
Saturday
, February 8
In Department
1:00pm •
FSPMS System Admin
TBA
8:00am •
MARSHA Inventory Balancing
Wednesday
, February 12
TBA
8:00am •
Engaging Discovery Option 1
Thursday
, February 13
TBA
8:00am •
Engaging Discovery Option 2
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RH New York Chelsea
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Recently Active Attendees
KF
Kari Fraine
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DW
David White
Alejandra Vaca
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